Last Updated: 30th of January, 2024
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your purchased services must be unused.
If you believe your pet is in need of urgent care – don’t use this site. VeterinaryDAO is designed to offer remote consultations for non-urgent matters.
In emergency situations, it’s crucial to seek immediate in-person veterinary care. Familiarize yourself with local emergency veterinary services for rapid response to critical situations. Our comprehensive database of European Union based veterinarians and animal health care providers is a great place to start! Also, these resources may be able to provide you with immediate help.