Privacy Policy

Last Updated: 30th of January, 2024

This is how VeterinaryDAO collects, uses, and safeguards your personal information. By accessing or using our platform, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

To provide our veterinary counseling services, VeterinaryDAO collects personal information, including but not limited to:

  • Name
  • Contact Information (email, phone number)
  • Pet Information
  • Payment Details

1.2 Usage Data

We may collect information about your interactions with our platform, such as browsing behavior, session duration, and device information, to enhance user experience and optimize our services.

2. How We Use Your Information

2.1 Service Delivery

We use your personal information to facilitate veterinary counseling sessions, manage appointments, and provide tailored care for your pets.

2.2 Platform Improvement

Data analytics may be employed to enhance our platform’s functionality, personalize user experiences, and optimize service quality.

2.3 Communication

We may use your contact information to send essential service-related communications, updates, and promotional offers. You can opt out of promotional communications at any time.

3. Data Security

3.1 Encryption

VeterinaryDAO employs robust encryption measures to safeguard your personal information and maintain data integrity during transmission.

3.2 Storage

Your data is stored securely on servers with access restricted to authorized personnel only.

3.3 Third-Party Services

We collaborate with trusted third-party service providers who adhere to industry standards in data protection.

4. Sharing Your Information

4.1 Veterinary Counselors

Your personal and pet information is shared with certified veterinarians solely for the purpose of providing counseling services.

4.2 Legal Obligations

We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

5. Your Rights

5.1 Access and Correction

You have the right to access, correct, or update your personal information through your account settings.

5.2 Data Portability

Upon request, we can provide you with a copy of your data in a structured, commonly used, and machine-readable format.

5.3 Opt-Out

You can opt out of receiving non-essential communications. However, opting out may impact your access to certain services.

6. Cookies and Tracking

6.1 Cookies

We use cookies to enhance your browsing experience and collect analytical data. You can manage cookie preferences through your browser settings and through the controls we provide on our website for this purpose.

7. Children's Privacy

VeterinaryDAO does not knowingly collect personal information from individuals under the age of 18. If you become aware of any such data, please contact us immediately.

8. Changes to the Privacy Policy

This Privacy Policy may be updated periodically. The “Last Updated” date at the top indicates the latest revision. Your continued use of VeterinaryDAO constitutes acceptance of any changes.

9. Contact Us

For inquiries regarding this Privacy Policy, data protection practices, or to exercise your rights, please contact us at contact@veterinarydao.ai or using the website form linked here.