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Online veterinary counseling is an effective form of veterinary support, offering communication via internet video calls, chats, and messaging. VeterinaryDAO online veterinary counseling has helped millions of pet owners with their pet’s life challenges.
Since 2020, an increased number of pet owners have used online veterinary counseling to meet with their veterinarian, often due to the convenience, accessibility, and affordability of this option for pet care advice & animal health care education. We envision a future in which veterinary counseling platforms help millions of pet owners worldwide.
Veterinary counseling sessions can be accessed from home or anywhere with an internet connection. In addition, it allows clients to take advantage of thorough, convenient and affordable veterinary counseling services.
For those who can’t commute to an appointment with a veterinarian due to remote location, income insecurity, or a disability – or might just feel more comfortable learning how to better manage their pet’s health from their own home – VeterinaryDAO can allow accessibility that may not be found elsewhere.
VeterinaryDAO aims to be the world’s largest provider of veterinarian counseling services online, with licensed, trained, experienced, and accredited veterinarians. Clients at VeterinaryDAO have access to better animal health & pet care knowledge.
VeterinaryDAO practitioners are licensed to address a range of challenges in veterinary counseling including the first months for a new pet owner, and concerns related to a pet’s end of life period. If you prefer a veterinarian who has experience with a certain health condition or who comes from a specific background, VeterinaryDAO can match you with the right professionals, licensed to practice on the platform, depending on veterinarian availability.
With our online veterinarians, you get the same professionalism and quality you would expect from traditional veterinary counseling during an in-office session, but with the ability to communicate when and how you want using our platform.
See VeterinaryDAO’s advice articles for more information about the following types of online veterinary counseling offered.
Pet owners found that the VeterinaryDAO telehealth platform allowed them to connect easily with their veterinarian whenever they had new questions or concerns.
VeterinaryDAO allows you to communicate with your veterinarian at your convenience from anywhere that has a stable Wi-Fi connection. With audio, video, and messaging veterinary counseling options, you’re able to communicate with your veterinarian when and where it works for you, without the added travel required for an in-person visit to the clinic. If you live in an area without many veterinarians to choose from, maintain a busy schedule, or don’t have access to reliable transportation, affordable online veterinary counseling can remove those barriers making veterinary support accessible to you.
Sending a message to your veterinarian allows you to communicate thoughtfully and allows them to formulate a more detailed response. You can also note something you’d like to discuss in your next live veterinary counseling session.
Live chat is similar to messaging, except you will receive live responses from your veterinarian throughout the duration of your session. This can be a great option if you need to take your veterinary counseling someplace that isn’t private, such as a cafe, or if you aren’t comfortable speaking through a phone call or video call.
Using the VeterinaryDAO app, you can speak to your veterinarian through internet voice calls, which function just like a phone call. This allows for the veterinarian to speak with you live on concerns related to your pet.
Video veterinary counseling sessions are ideal for an experience that is comparable to seeing a veterinarian in person. Through our high quality video calls, your veterinarian will be able to see your pet. This type of session is highly recommended as it often provides the most impactful pet care advice from your veterinarian and can produce the best results. Try online veterinary counseling with one of our veterinarians.
VeterinaryDAO is the largest decentralized, AI assisted veterinary counseling platform in the world and it’s 100% online. We change the way people approach their pet’s health and help them tackle their pet’s life challenges by providing accessible and affordable care. With VeterinaryDAO, you can message a professional veterinarian anytime, anywhere.
After you sign up, we will match you to an available veterinarian who fits your objectives, preferences, and the type of issues your pet is dealing with. Different veterinarians have different approaches and areas of focus, so it’s important to find the right person who can achieve the best results for your pet. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your veterinarian isn’t a good fit for your pet, you may elect to be matched to a different veterinarian.
Veterinarians on VeterinaryDAO are credentialled, trained, and experienced. Veterinarians must have a relevant academic degree in their field, at least 3 years of experience, and have to be qualified and credentialled by their respective professional organization after successfully completing the necessary education, exams, training, practice, and ongoing supervision requirements.
Our team ensures that every provider we bring to the platform is registered and in good standing. Providers who apply are required to provide proper professional documentation and proof of identity. We then cross-check their registrant information with their respective organization.
In addition to these checks, potential providers must also complete a case study graded by a clinician and undergo a background report. The result of this rigorous process is that only about 25% of applicants who apply to work as veterinarians through VeterinaryDAO are accepted to the platform.
We also show the full credential information for each provider to make it easy for you to do your own due diligence on your veterinarian.
The cost of veterinary assistance through VeterinaryDAO ranges from €15 – €20 per week (billed every 4 weeks) and it is based on your location, preferences, and veterinarian availability. You can cancel your membership at any time, for any reason.
VeterinaryDAO may be right for your pet if you’re looking to improve the quality of your pet’s life. Whenever there is anything that interferes with your pet’s health or prevents them from living a healthy life, we may be able to help. We also have veterinarians who specialize in specific issues such as oncology, radiology and more.
VeterinaryDAO is not the right solution for you if any of the following is true:
The professionals who work through VeterinaryDAO are licensed and credentialed veterinarians who were certified by their state’s board to provide veterinary medicine services and counseling. However, while the service may have similar benefits, it’s not capable of substituting for traditional face-to-face veterinary counseling in every case. Please note that your provider won’t be able to make any official diagnosis, or prescribe medication.
This process can take a few hours or a few days, depending on veterinarian availability.
You can get veterinary assistance in four ways:
You can use different ways at different times as you wish, based on your needs, availability, and convenience.
Once you are matched to a veterinarian you can start messaging them. You can message about your pet, the things going on in their life, ask questions and discuss the issues that trouble you. Your veterinarian will then read your messages, and respond with questions, feedback, insights, and guidance.
You can send messages to your veterinarian at any time, from any location, using any Internet-connected device. You can log in at any time and since messaging is not in real-time it doesn’t require scheduling. Instead, you can choose whenever you want to write or respond to your veterinarian. You will get a notification by email when the veterinarian has sent you a message.
You will sometimes want to have a text conversation with your veterinarian in real-time. This way you can still enjoy the convenience of messaging but also enjoy a “live” interaction that allows instant response and feedback from your veterinarian.
To have a live chat session, you will first need to schedule a time with your veterinarian. At the scheduled time, log in to your account to start typing and chatting with your veterinarian.
Phone sessions are a great way to conveniently speak with your veterinarian by simply using your landline or cell phone, no matter where you are.
To talk with your veterinarian over the phone, you will need to schedule a time with your veterinarian and log in to your VeterinaryDAO account at that time. The veterinarian will prompt you to start the phone session and the system will ask you for your phone number. The system will then call you at that number and connect you with your veterinarian to start the phone session. Please note that the phone number you enter will not be shared with the veterinarian.
You can also have a video session with your veterinarian where you see each other and talk with each other in a virtual face-to-face setting (similar to Zoom or FaceTime).
To talk with your veterinarian via video, you will need to schedule a time with your veterinarian and log in at that time. Your veterinarian will then prompt you to start the video session. After you confirm, you will immediately begin video chatting with your veterinarian.
This depends on your pet’s needs and varies a lot from one pet to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you.
We strive to deliver a web experience that is aligned with the most recent Web Content Accessibility Guidelines (WCAG) at the AA level, published by World Wide Web Consortium (W3C).
Your membership payments will be charged to a credit card or PayPal on a recurring basis. If you accomplish your goals or if you find veterinary care with VeterinaryDAO to no longer be helpful for any reason, you can simply cancel the subscription.
Neither VeterinaryDAO nor Veterinarians on the VeterinaryDAO Platform submit claims to pet insurers. Services offered using this site are generally not covered by pet health insurance.
The service is provided by independent providers who work directly with you. These providers are not employees of VeterinaryDAO and the site doesn’t oversee them professionally. Our mission is to build, maintain, and support a platform that lets users and veterinarians communicate effectively, and to facilitate this channel so they can get the most out of their interaction.
There are many cases that confirm the effectiveness of the online medium for veterinary counseling.
Our confidence in the platform comes primarily from the feedback and testimonials we receive from users. Every day, we are excited to hear from more people about the way this service helped them make a tremendous change in their pet’s life.
All veterinarians are registered with their respective organizations after successfully completing the necessary education, exams, training, practice, and ongoing supervision requirements as required by the organization.
Generally, the veterinarian will keep what you tell them confidential, but there are limited exceptions. For example, if you threaten grave harm to yourself or to an identifiable victim of any kind the veterinarian may be required to report this information to relevant authorities.
Veterinarians can also be subject to ongoing professional supervision, as required by their organization. Before starting veterinary triage, please discuss with your veterinarian their obligations to confidentiality if you have any concerns or questions.
For more information about how VeterinaryDAO protects your veterinarian interactions, please review our Privacy Policy.
To learn more about how veterinarians treat your confidential information, please see Will my veterinarian treat what I say as confidential?.
The information that you share is also protected by data privacy laws, for more information see our Privacy Policy. Here are some things that might be helpful to know:
If you wish for any of your information or records to be released to a third party, please let your veterinarian know so that they can facilitate the release.
When you sign up we do not ask you for your full name or contact information but rather a “nickname” created by you that will be used to identify you in the system. When you decide to start the veterinary triage process, we will ask you for your contact information for emergency situations, such as if your veterinarian believes that your pet might be in danger. Your veterinarian may also request additional information about you when it is required by their licensing board guidelines. All of this data is protected by the confidentiality requirements of the veterinarian’s board and licensure, similar to in-office veterinary care.
For additional information about how VeterinaryDAO helps protect your privacy, please review our Privacy Policy.
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The cost varies by platform. VeterinaryDAO’s monthly subscription plans range from €15 – €25 per week (billed every four weeks) which will pay for unlimited messaging and a monthly veterinary counseling call, video counseling, or live messaging veterinary counseling session with a licensed veterinarian. This pricing for veterinary counseling online is more cost-effective than the European Union market average of €25 to €50 per in-clinic counseling.
Platforms like VeterinaryDAO may also offer extra features and resources, which may not be offered by in-person veterinarians. These options might include free extra counseling sessions, pet’s health journaling, and webinar classes. VeterinaryDAO also offers thousands of free articles on pet care advice & animal health care topics such as eating disorders, when to see a veterinarian, accidents or trauma, intoxication, and more online veterinary counseling solutions.
Your pet doesn’t have to have an illness or health diagnosis to seek veterinary support and counseling – no matter your pet’s situation, it can benefit from pet care advice and improved animal health care. A veterinarian who works with telehealth services is trained to offer guidance in many areas and may specialize in several symptoms, and will meet you and your pet where you are in your journey.
Pet owners may worry that they’re being matched with someone that is not accredited to offer veterinary support. However, platforms like VeterinaryDAO offer access to licensed, trained, and accredited veterinarians. Some veterinarians on the platform have a doctorate, and they all have thousands of hours of clinical experience and supervision.
When a veterinarian applies to work with VeterinaryDAO, they pass multiple assessments and interviews, including a background check to verify their credentials through their state’s licensing board. Veterinarians on the platform have at least a degree, 1,000 or more clinical hours, and three years or more of experience. For this reason, the experienced professional you match with virtually is as credible as one you may find in person, and the vetting process for online veterinarians is already done for you.
Other common concerns with veterinarians may include cost, effectiveness, privacy, and safety. However, this kind of support is cost-effective, and safe when used correctly through a platform like VeterinaryDAO or with a credentialed veterinarian. Read the statement on privacy policy as well as the Terms and Conditions on our website to learn more about affordable online veterinary counseling with VeterinaryDAO.
In a poll based on an opt-in cohort of pet owners and veterinarians from Europe, expensive costs of veterinary counseling is often the reason people do not seek support for their pets. While VeterinaryDAO does not offer free veterinary counseling, it might be the best affordable option. As the leading online veterinary counseling provider, the platform offers access to a large, dedicated team of licensed veterinarians to provide convenient, accessible, and affordable veterinary support. Being able to offer affordable veterinary care comes at a cost, and veterinarians make their living through the cost of the weekly subscription plan. However, veterinary counseling costs can come down if you qualify for a temporary lower rate on online veterinarian counseling services.
To find out if you can save money on veterinary support with a VeterinaryDAO counselor, take the financial need survey or email contact@veterinarydao.ai to learn more.
Veterinarians on VeterinaryDAO are licensed, trained, experienced, and accredited. All of these veterinary professionals have a Masters Degree or a Doctorate Degree in their field, and follow the Principles of Veterinary Medical Ethics. They have been qualified and certified by their state’s professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise, careers, and background vary, they all possess at least 3 years and 1,000 hours of hands-on experience, and have the necessary veterinarian credentials to provide support.
Our team ensures that every veterinarian we bring to the VeterinaryDAO veterinary platform is fully licensed and in good standing, and follows all guidelines required for veterinary counseling. Any who apply are required to provide proper licensure documentation and proof of identity. We then cross-check their licensure information with their respective state licensing board.
In addition to checking licenses, each potential veterinarian needs to complete a case study exam graded by a licensed veterinary clinician and be evaluated in a video interview. The result of this longer rigorous process is that only about 25% of applicants who apply to offer veterinary counseling through VeterinaryDAO are accepted to the veterinary platform, and once they begin working on the platform, they are evaluated often to ensure they are upholding a high standard.
We also show the full licensing information for each veterinarian to make it easier for you to do your own due diligence before you get started. Keep in mind that while some of the veterinarians are licensed clinicians, we do not offer clinical services to members on the VeterinaryDAO online veterinarian platform. If you are looking for a veterinary clinic that does not require in-office care, we encourage you to explore and research other options.
How often you see a veterinarian depends on your preferences and how you prioritize your pet’s health goals. Some pet owners prefer seeing a veterinarian every other month, whereas others require more frequent support and might have online veterinary check ins a couple days a month.
VeterinaryDAO subscription plans include one monthly live 30-45 minute veterinary counseling session and unlimited text messaging with your veterinarian. If you want more than one live counseling session a month, you can request one, and the mobile app or website can notify you how much the extra session may cost and whether it’s available.
Licensed VeterinaryDAO veterinarians do not prescribe medication, or provide clinical and medication management services to pet owners.
According to the The European Association of Establishments for Veterinary Education (EAEVE), it’s important to note that these professionals must be licensed in the state where they practice to prescribe medication or offer medication management treatment plans, and are subject to other licensing requirements.
Schedule a consultation with your veterinarian for further guidance on medication management or before starting, changing, or stopping any medication or medical treatment for your pet.
VeterinaryDAO online veterinary support offers counseling to pet owners worldwide with pets in common conditions and life challenges.
Because VeterinaryDAO is cost-effective, accessible, and flexible, it is often a viable alternative to traditional in-person, in-office veterinary counseling with a licensed veterinarian. In addition, pet owners and pets may enjoy membership benefits, like daily prompts, weekly classes, optional group training sessions in the form of webinars, and unlimited messaging with a veterinarian. VeterinaryDAO, under the parent foundation, is the leading veterinary platform worldwide for the cost and range of services offered, and has been ranked as the best online veterinarian service by multiple veterinary focused publications.
Once you sign up for your VeterinaryDAO membership and are matched to a veterinarian, you will get a web space which will be your personal and secured place to communicate. In this web panel, you will share about your pet’s current situation, the problems going on in their life, thoughts concerning your pet that may trouble you, ask questions and discuss the issue that you would like to focus on with a licensed veterinarian. This acts as an initial assessment or initial consultation for veterinary counseling, allowing you to be intentional about what outcomes you’d like to see from attending consulting sessions with your veterinarian. This also helps develop an ongoing pet care plan with recommendations from your online veterinarian to get you there.
Your veterinarian will then read your messages, share with you their approach, and respond with questions, feedback, insights, resources, and tools that guide you towards the animal health care results you’re looking for. You may also be asked to complete datasheets so that your veterinarian can get to know your pet better beyond your counseling sessions.
It’s easy to speak to your veterinarian through your preferred communication type. Here are the methods available on both mobile and desktop:
You can use different ways to communicate with your veterinarian for counseling sessions at different times as you prefer, based on your needs, availability, and convenience. You can send messages to your veterinarian at any time, from any location, using any connected device. You can log in to your pet owner’s web space at any time and since messaging is not in real-time it doesn’t require scheduling. Instead, you can choose whenever you want to write or respond to your veterinarian. You will get a notification by email when you have received a return message from your veterinarian.
You can also have live video sessions with your veterinarian, where you meet each other and talk with each other using technology similar to Skype or Zoom. To talk with your veterinarian via video, you will need to schedule appointments and log in to your pet owner’s web space at that specific time. Your veterinarian will then prompt you to start the video session. After you confirm, you will immediately begin video chatting.
There’s no pressure to stick with the first veterinarian you’ve been matched with. If you decide it’s not a good fit after the first consultation and counseling session with your veterinarian, or there is limited availability on the day you prefer, simply switch veterinarians at any time by selecting someone else. This flexibility is part of your paid membership with no hard feelings.
A live veterinary counseling session (by either chat, phone, or video) with a licensed veterinarian from our platform can be scheduled in two ways:
While in a respective pet owner’s Sessions Page, they can book a telehealth session with a veterinarian in the Schedule section. The veterinarian should discuss and coordinate the date and time with you beforehand, versus scheduling a time without consulting with you first. For your convenience, if you are in a different time zone, the technology allows for you both to see the times in both time zones for the online counseling session.
You can schedule live counseling visits with your veterinarian once you click on an available time slot. The veterinarian can set the time slots in which they are available for a live session using the “Scheduling” tab of the dashboard. We do inform pet owners that if they don’t see a day/time that works, to send a message to see if there is a way to open up additional timeslots.
Either way, when a live session is scheduled, confirmation and reminder emails will be sent out. From there it is easy to cancel a veterinary counseling session that was scheduled if needed.
In addition, there is a feature under the Help tab called “Video session test”. This feature will run a test of your device to make sure it’s ready to go for a live video session with a veterinarian. There are other tools and resources here to ensure you have the best connection possible during your session.
Having issues? Reach out to VeterinaryDAO directly at contact@veterinarydao.ai for any questions or issues you might have regarding the billing process, your account, payments, or anything else related to working with a veterinarian on our online veterinary platform.
It’s a good idea to read about what you might expect before you start with a telemedicine provider for your specific pet and conditions. Here are a few articles and links to get you started working with an online veterinarian.
If you haven’t used telemedicine before, the idea of your pet receiving care from an online veterinarian might be daunting. Know that starting to provide more time and resources to your pet’s health, whether you’re looking for online or in person veterinary counseling, is a great step toward improved pet health and wellness. Millions of pet owners in the European Union and around the world have received evidence based veterinary counseling through telehealth platforms. Here are some of the pros and cons to consider related to affordable online veterinary counseling:
If your pet is experiencing a crisis or severe health emergency, or any other animal may be in severe danger, please do not use this site. Reach out to crisis services unaffiliated with VeterinaryDAO:
Science shows that online veterinary counseling works. In fact, several studies have proven it’s effectiveness when working with a veterinarian. Here are a few examples of veterinary research on the topic.
Televeterinary techniques used by licensed veterinarians, with a focus on being compliant with healthcare standards, have the goal of providing specialized consultations for issues ranging from new pet owner questions and concerns to a pet’s end of life years.
Pet Care Advice & Animal Health Care platforms like VeterinaryDAO can provide you with a number of benefits like the flexibility to work with different accredited veterinarians to find the best affordable veterinarian for your pet. Having access in this way via an app like VeterinaryDAO can provide the ongoing support needed for improved pet health care and wellness. Costs and fees (which are generally cheaper and a low cost option) are clear and transparent as it only relates to any subscription fees that connect you with available and accessible pet health counselors.
One of the things that makes the best online veterinary services convenient is that pet owners can access pet counseling from anywhere, which is most helpful for people that do not have access to a traditional in-person veterinary center. Additionally, this kind of veterinary counseling service with a licensed veterinarian has competitive (and in many cases cheaper) fees than traditional veterinary solutions that lack the affordability that many people are looking for.
Number of veterinarians
30,000+
Not specified
Not specified
Counselor Qualifications
Veterinarian
Veterinarian
Veterinarian
Messaging
7 days per week
5 days per week
7 days per week
Live Chat
Yes
Yes, may be an additional cost
Yes
Phone Counseling
Yes
Yes, may be an additional cost
Yes
Live Video Counseling
Yes
Yes
Yes
Sessions Booking
Choose availability based on a calendar, no confirmation needed
Choose availability based on a calendar, veterinarian confirmation required
Choose availability based on a calendar, no confirmation needed
Matching to Vet Options
Matching algorithm or choose your veterinarian from a list – change at any time
Matched by algorithm
Matching algorithm or choose from a list – change at any time
Digital Pet Health Worksheets
Yes
No
Yes
Option for Medication Management
No
Yes
No
App Store Rating
4.8
4.8
4.7
Google Play Store Rating
4.6
4.4
N/A
Payment Commitment
Month-by-month default with option to change to week-by-week or quarter-by-quarter
Month-by-month, quarter-by-quarter, or semi-annually
Month-by-month default with option to change to week-by-week or quarter-by-quarter
Monthly Cost
€60 to €100, Depends on location and includes a monthly veterinary counseling session
€86 per month, costs may vary
€15 to €25 per live session
Billed Spot, Weekly or Monthly
All available
All available
Spot payment only
Financial Aid Plan Options
Yes
No
Yes
Payment Options
Credit card, PayPal, Crypto
Credit card
PayPal
For more information about VeterinaryDAO’s services, features, and licensed providers, visit the main FAQs section. If you have specific questions about your experience with VeterinaryDAO, please use the contact page to send the customer success team a message.
Our online veterinary platform has helped pet owners work through an array of pet health concerns during their time with VeterinaryDAO.
Get matched with a veterinarian and start your journey to improved pet wellness with VeterinaryDAO today.
If you believe your pet is in need of urgent care – don’t use this site. VeterinaryDAO is designed to offer remote consultations for non-urgent matters.
In emergency situations, it’s crucial to seek immediate in-person veterinary care. Familiarize yourself with local emergency veterinary services for rapid response to critical situations. Our comprehensive database of European Union based veterinarians and animal health care providers is a great place to start! Also, these resources may be able to provide you with immediate help.